As the saying goes, knowledge is power. Don't be fooled by these myths about AAA House Manager: that we're redundant with other services — such as home warranties or home insurance (we know, all these options for your home can get confusing!) — require special assessments before you start scheduling maintenance or repairs, or are not necessary or useful for new homes. Yes, it's true — new houses need maintenance too! Let's take a closer look at these myths and more.
1. We're the Same as a Home Warranty
We wrote a blog post about it, but this myth just won't die. The best place to start is with what home warranties cover: often much less than most homeowners believe. Most home warranties cover your home’s appliances and systems when they break down from normal wear and tear. What that does not cover: outdoor items, anything that was broken before the warranty was purchased, improper installation or maintenance, code violations, commercial-grade appliances, or items still covered under the manufacturer's warranty. And it’s fairly common for home warranties to deny coverage if they don’t think an item broke from normal wear and tear.
AAA House Manager subscriptions cover the entire home and everything in it. So that includes plumbing, appliances, carpentry, windows and doors, deck repair, electrical, and more. Here’s a basic list of our services, but there’s flexibility in the projects we’re able to do. Just ask.
2. The Initial Assessment and 6-month Checkups Only Include Inspection
The bi-yearly checkups and Home Health Reports are important since they are sometimes the only way a homeowner will learn about certain issues in their home (ignorance is not bliss when it comes to homes — repairs you neglect usually will come back to bite you). However, we also want to make sure House Managers take care of routine preventive maintenance tasks and any small items on your to-do list such as fixing a leaky faucet or jangling doorknob during the checkups. In addition to updated Home Health Reports, here are the preventive maintenance tasks included in your membership:
Initial Home Assessment
- Dryer vent cleaning (fire hazard!)
- HVAC filter change
- 5-point toilet tune-up
- Garage door rail and wheel lubrication
- Fridge coil cleaning (a dirty fridge coil can make your fridge work that much harder to keep cool!)
- Everything from your Initial Home Assessment
- Hot water heater flush
- Caulking and professional bowl cleaning for your toilet
- Smoke and CO detector servicing
- Filter change for your furnace, HVAC, fridge, and water filtration system (to stop your systems from working overtime and keep them in better working order longer)
- Professional cleaning for your washing machine, dishwasher, garbage disposal, shower head, and bathroom drain
- Polish kitchen and bathroom faucets and drain stoppers
- Bonus: 1 free hour of service to spend on the home maintenance or repair task of your choice when you renew your yearly membership
3. You Have to Do an Initial Home Assessment Before Any Other Tasks
We recommend scheduling your Initial Home Assessment first since it often surfaces problems that homeowners were not previously aware of and are grateful to catch early on, while they're still small and easy to fix. But you are in no way obligated to do this first. You can always schedule the repairs on your "honey-do" list first and get the satisfaction of knowing those nagging tasks have finally been crossed off. Whenever the time is right, we do encourage you to schedule your Initial Home Assessment (and then your 6-month Checkup). They are included in your membership, after all.
4. We Operate Everywhere
AAA House Manager is not available everywhere in the U.S., but we're thrilled that this does not stop homeowners across the nation from trying to sign up! We're continuously working to expand our offering to homeowners in new areas. Here's where we currently operate: Alameda County, Contra Costa County, and Solano County.
Want us to come to your area next? Drop us a line via the "Contact Us" link at the top of this page, or leave us a comment on this blog post.
5. Maintenance and Repairs Are not Necessary for New Homes
While this myth isn't about AAA House Manager in particular, it's one of the most common home myths out there. Yes, new homes are less likely to suffer from decades of wear and tear, and your appliances will be under warranty for a number of years. However, we agree with HGTV: there's no such thing as a perfect house. New homes can suffer from poor construction or cost-cutting corners like installing a hot water tank that's inadequate for the size of the home, for example, or using cheap materials. Other construction issues like foundation cracks, improper grading (which leads to flooding or water pooling around your foundation when it rains), and so much more can pop up and cause bigger concerns if you're not aware.
We agree that nothing beats that "new home smell." We don't want you to get caught off guard with unexpected expenses! Plus, preventive maintenance is ongoing care meant to start as soon as you move into a home. Starting to change filters every 3-6 months and flush that hot water heater yearly now will keep things in tip-top shape for many years to come and avoid problems later.
6. That We're not Affiliated With AAA
We're not quite sure where this particular myth comes from, but we respect our discerning members' carefully monitoring for scams. As a new offering from AAA, we are indeed owned by AAA NCNU (Northern California, Nevada, Utah) and based out of AAA's innovation branch, A3Ventures, in Berkeley, CA. Our mission is to add more value for AAA Members and be the membership you can't live without. In case further proof would be helpful, we're featured prominently on the Home Services section of AAA's website.
We hope this article was helpful and answered some of your questions. Did we miss any myths? Subscribe to our blog and follow us on Instagram for more facts and helpful tips around the home.