One of the best things about your AAA House Manager Membership is that the benefits begin right away. Whether you decide to start by scheduling a Home Service Visit, Essential Seasonal Maintenance, Virtual Service Visit, or a Home Assessment, your first visit can be held as quickly as three days after becoming a Member.
If you've already started creating a to-do list of items for us to tackle, but aren't sure how to prioritize it, a Home Assessment is a good place to start. It will be your House Manager's first opportunity to familiarize themselves with your home. After taking a closer look, they'll work with you on what items need to be taken care of right away. They will also put together your Home Health Report, which will identity other issues that may need to be taken care of in the future.
How it works
So what happens during your Home Assessment? First of all, plan for the visit to take about 2 hours. Starting at the entryway, your House Manager will walk through each room to document the condition of a multitude of items in your home. They’ll take notes on their phone and snap pictures of doors, walls, floors, and anything in need of repair. They will also test all electrical outlets, thoroughly inspect major appliances, perform safety checks, and evaluate the overall condition of your home.
So it’s like a home inspection and appraisal?
Yes and no. It’s true that we’re coming in to assess the condition of your home, but there are some key differences from the type of inspection performed when you buy or refinance a home. We don’t do a structural inspection, so we’re not looking at the condition of your home’s foundation. (Though we will certainly note if we see any glaring issues or concerns.) We do take photos to include in your Home Health Report, but we don’t use them to help establish an estimated value for your home. We use the photos to track work that is performed and for reference when you order services in the future.
Routine maintenance tasks will be performed
Bonus! While going room to room, your House Manager will pause to perform a few maintenance tasks.
Vacuum refrigerator coils:When was the last time you pulled your fridge out and cleared away the dust bunnies? Exactly. We check this off the list right out of the gate because it’s something most people don’t think to do, yet there are huge benefits. Clear coils will help keep your fridge cool and running much more efficiently.
Clean out the dryer vent:This is a priority in our book because a clogged dryer vent is a fire hazard. We don’t want to take any chances, so we go ahead and tackle it for you in during our first visit.
Oil garage coils:Loud squeaking, banging, humming or crunching sounds are signs that the garage door is in desperate need of lubrication. Yet, surprisingly, it’s something many of us just put up with. Quieting the door will not only ensure it’s working properly, but it’ll prevent you from being driven crazy by those awful noises.
Five point toilet inspection:Leaks are one of the most common issues we get called in to help on. Depending on your type of toilets and how they’re installed, leaks may be difficult to detect. And if that happens, you could be facing major water damage. We’ll make sure everything is working properly and if not, your House Manager will fix it right away.
All of these tasks will be performed again during your six month home health check-up, plus a flush of your water heater.
Should you skip it?
We’re often asked if it’s ok to skip the Home Assessment and jump right in with tackling projects a Member has in mind. We get it, your to-do list is ready to go. If you have issues that are affecting the health or safety of your home, we certainly want to get those taken care of right away. If that's the case, we'd encourage you to start with a Home Service Visit.
Otherwise, we recommend starting with a Home Assessment. It'll be an opportunity for us to identify any potentially destructive issues that you may not be aware of.
Home Health Report
Your Home Health Report will arrive in your AAA House Manager account within a week of your Home Assessment. You’ll see it in the “Home Health Reports” section of your account dashboard. The report will include a detailed summary of tasks that need to be completed before they become a major problem. Don’t feel overwhelmed! We’ll work together to prioritize and schedule necessary work to ensure your home is in tip-top shape as quickly as possible.
The time we invest into your Home Assessment and Home Health Report would cost at least $300 with other service providers, but are included in your AAA House Manager Membership at no additional cost. And it's the perfect starting off point — the first step in getting your home in tip top shape.